Work for Icons

Customer Service Executive

We require someone to join our rapidly-expanding signed memorabilia business. We have ambitious plans in a World Cup year and we require a Customer Service Executive to join the existing core team.

Responsibilities
# Dealing with customer enquiries, on the phone, and online
# Packing and fulfilling orders
# Arranging the logistics for player signings
# Managing and updating parts of the website
# Checking stock levels
# General office administration

There is a limited opportunity to meet the players themselves at one of regular signings

Skills and job requirements
# Perfect written and spoken English
# Love for, and in-depth knowledge of, football
# Excellent phone manner
# Computer literate: Word, Excel, Outlook and an ability to use a basic content management system
# Numerate
# Great attention to detail and extremely diligent

Salary and Benefits
# cf £18,000
# Ideally full time
# Permanent
# 25 days holiday a year
# Based in Camden, London

The role will report directly to the Tom Rollett, our Operations Director. Send your CV and covering letter to tom@icons.com before Friday August 28.